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November 17, 2009


Jeff Chase

Alas - I wondered when Vonage would choke on it's own low-rate nickle. I will never forget when an agent insisted that my account was "closed" but remained "flexible to renew". And low and behold, they began charging me when 60 days had passed because that gave me the option to come back? It was bizarre, and I sent a number of BBB letters once they sent collection letters to recoup what I would not pay...

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